Terms & Conditions

Scope & Acceptance

By creating an account, booking a table, or otherwise using the online services of MGEN Poker Lounge (the “Service”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with these Terms, please do not use the Service.

Eligibility & Age Requirements

Access to our poker lounge and use of our booking platform is restricted to individuals who are at least 18 years of age (or any higher age required by local law). By using the Service, you confirm that you meet the applicable legal age requirement and that you are legally capable of entering into binding agreements.

Accounts, Reservations & No-Show Policy

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. When booking a table, you agree to provide accurate information and to respect the reserved time slot.

• We reserve the right to cancel or adjust reservations in case of operational needs.
• Repeated no-shows or late cancellations may result in limited booking privileges.
• For group bookings or special events, additional conditions may apply on-site.

Responsible Gaming

Our services are provided for entertainment purposes and relate to event bookings and the rental of poker tables and accessories. No real-money gambling is offered or facilitated through our website or booking platform. If you have questions about our house rules or event format, please contact our staff.

House Rules & Conduct

While on our premises, you agree to follow the house rules communicated by our staff. We reserve the right to deny entry or remove guests who behave in a disruptive, unsafe, or unlawful manner, or who do not comply with staff instructions.

Data Protection & Privacy

We process your personal data in accordance with our Privacy Policy, which explains in detail what data we collect, for which purposes, and what rights you have under applicable data protection law (including the GDPR).

Changes to These Terms

We may update these Terms from time to time to reflect operational, legal, or regulatory changes. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify registered users by email or via the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

Contact

If you have any questions about these Terms & Conditions, bookings, or your account, please contact us via the details provided in our Imprint / Impressum.